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  • The City of Elgin 311 answers general questions and processes non-emergency service requests. A highly trained 311 call taker are ready to assist you Monday - Friday, 7:00 a.m.- 5:00 p.m.

    Dail 3-1-1 during regular business hours to speak with a city advocate.

    Email questions or request to elgin311@cityofelgin.org.

    Download the Elgin 311 mobile app  Apple | Google