Office Manager

Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO franchise procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

• 2+ years of office, accounting, or customer service management experience  
• Experience in building a strong team with tangible leadership skills
• Solid organization and planning capabilities, strong attention to detail
• Demonstrated history of ability and growth in managing an office environment
• Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
• Very self-motivated and goal-oriented  with ability to multi-task 
• Capability to work in fast-paced, team-oriented office environment 
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
• Experience in customer service industry environment a plus 
• Ability to successfully complete background check subject to applicable law