• Job File Coordinator

    Do you enjoy helping people through difficult situation?

    We are seeking someone who has excellent phone skills, detail oriented, excellent analytical skills, and a serious multi-tasker. If you are self-motivated and have superb interpersonal skills; then you will thrive in this work environment. Our ideal candidate is proactive, experienced, provides superior service and takes ownership of their work. 

    As a SERVPRO franchise employee, you will receive a competitive pay rate with opportunity to  learn and grow. 

    Primary Responsibilities: 

    • Monitor job file status
    • Monitor job file audit status 
    • Maintain job file WIP's 
    • Monitor and ensure client requirements are followed
    • Review and validate initial field documentation 
    • Create preliminary estimate 
    • Daily job file coordination
    • Perform job file backup 
    • Maintain interal & external communications
    • Prepare job file reports 
    • Complete & review job file documentation for final upload & the audit process.  
    • Complete job file audit process
    • Perform job close-out
    • Assist other departments as needed 
    Position Requirments:
    • 2+ years of administrative or office related experience
    • Experience with writing estimates, job file process, and quality assurance is a plus
    • Experience in service industry environment - a plus 
    • Outstanding written and verbal communication skills
    • Polite, confident and excellent customer service skills
    • Ability to remain calm & professional during tense or stressful situations
    • Excellent organization skills & strong attention to detail 
    • Self-motivated & goal oriented 
    • Prior experience with Xactimate a huge plus: training available 
    • Proficiency in Microsoft Office (Outlook, Word, Excel)
    • Ability to successfully complete a background check 
    40 hours per week/flexible to work overtime when needed

    Hours 7:30AM - 4PM 
    Salary based on experience 
    Health insurance available 

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