Processes a variety of routine financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balances these transactions while maintaining friendly and positive relationships with customers and coworkers. Maintains appropriate level of cash on hand and prepares daily paperwork according to branch procedures.
Operate a teller drawer to serve customers and bank personnel in lobby or drive up. Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. Adhere to all security procedures established to ensure safety for employees and customers. Contribute to the fulfillment of department and bank objectives and goals.
Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture.
May be responsible for bank opening/closing.
May be required to participate in community events.
Travel between branches may be necessary