• Customer Relations Clerk

    Posted: 02/03/2020

    The Gail Borden Public Library has a part-time position available in our fast-paced Customer Relations Department at our Main Library facility.  The individual for this position must have excellent communication and customer service skills, the ability to problem-solve and analyze customer needs, and enjoy providing top-notch service to library customers.

    Primary job duties include:

    • Performing library material check-in and check-outs, renewals, holds, and customer library card registrations in accordance with established library policies and procedures
    • Providing information to customers, answering questions, and being proactive with offering assistance in a friendly and professional manner
    • Using technology and digital resources to assist patrons with electronic platforms     
    We are looking for someone who is:
    • A real “People Person”, enthusiastic, caring, friendly, and empathetic
    • A team player who thinks quickly on their feet as decisions need to be made
    • A self-starter with the initiative and courage to propose new ideas 
    • High School diploma or equivalent
    • Some knowledge of library clerical procedures and practices
    • Experience in a customer service environment
    • Basic math skills and ability to alphabetize
    • Bilingual fluency in English and Spanish preferred 

    18 hours per week – combination of days, nights and weekend hours.
    Hourly Rate:  $13.16 per hour

    Please review the full job description and consider joining our team! Click here to download the Employment Application and save as a pdf file. Submit the Employment Application, a cover letter and resume to jobs@gailborden.info.

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