• Customer Relations Clerk

    Posted: 04/06/2021

    Gail Borden Public Library has 2 part-time positions available in our fast-paced Customer Relations Department at our Main Library facility.  The individual for this position must be very customer-focused and have excellent communication and customer service skills, the ability to problem-solve and analyze customer needs, and also enjoy providing top-notch service to library customers.

    Primary job duties include:

    • Performing library material check-in and check-outs, renewals, holds, customer library card registrations and license plate renewals in accordance with established library policies and procedures
    • Providing information to customers, answering questions, and being proactive with offering assistance in a friendly and professional manner
    • Using technology and digital resources to assist patrons with electronic platforms.

    We are looking for someone who is:
    • A real “people Person”, enthusiastic, caring, friendly, and empathetic
    • A team player who thinks quickly on their feet as decisions need to be made
    • A self-starter with the initiative and courage to propose new ideas 
    • High School diploma or equivalent
    • Some knowledge of library clerical procedures and practices
    • Experience in a customer service environment
    • Basic math skills and ability to alphabetize
    • Bilingual fluency in English and Spanish preferred 

    18 hours per week – combination of days, nights and weekend hours           
    Hourly Rate:  $13.16 per hour

    Please review the full job description and consider joining our award-winning Library.
    Please submit a cover letter, resume and Employment Application to   jobs@gailborden.info.
    Click here to download the Employment Application.

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