• Refund Policy


    The EAC reserves the right to cancel a program/event due to low attendance, inclement weather or other circumstances which would make the program/event non-viable including, but not limited to nature, acts of war, governmental emergency, labor strike or destruction of facilities.  If the EAC cancels the program/event, registrants will be issued a full refund back to the original payment method.

    Should circumstances arise that result in the postponement of a program/event, registrations for the original program/event will be automatically transferred to the rescheduled date and registrants will be contacted.  Should the registrants be unable to attend the rescheduled program/event date, the registrants will be issued a full refund back to the original payment method.  

    Membership Dues

    Payment for Membership Dues at the Elgin Area Chamber of Commerce is due at the time of application or at the beginning of your renewal year. Membership dues refund requests are handled on a case-by-case basis. Refund requests should be submitted via one of the methods listed below…

    1. By contacting: Terry Gajewski at (847) 741-5660 or via e-mail at info@elginchamber.com
    2. Mail to: Elgin Area Chamber of Commerce, 31 S. Grove Avenue, Elgin, IL 60120
    3. Fax to: (847) 741-5677

    Sponsorships, Publication Purchases & Other Services:

    The Chamber does not offer refunds on any sponsorships or publication purchases.

    Please note that the stated refund policies may be changed at the sole discretion of the Elgin Area Chamber of Commerce and without any prior notice or liability to you or any other person. When updates are made, new versions of this policy will be posted so please check periodically for updates. If you have any questions please email info@elginchamber.com