What services do American Job Centers offer?
AJCs have experienced career counselors on staff that work with job seekers to identify their interests, assess their skills and abilities and advise them on in-demand jobs and potential training opportunities. Due to COVID-19, many of these services are currently being offered by phone or online; when you enter your location to find your closest AJC, you’ll find up-to-date messages about local office closures or virtual assistance . Many AJCs also offer recruiting events, workshops on resume writing, interviewing skills, and job search activities.
Comprehensive AJCs offer free access to a resource room which includes computers with internet, telephones, and fax machines. These rooms are open to the public on a self-service basis (please note that many are currently closed due to COVID-19). Staff are typically available to assist job seekers with building a resume, general career exploration, and job search. Services vary by location but can include:
Resource rooms with phones, free internet and resume writing tools
Employment plan development
Job training services
Job search assistance
Labor market and employer information
Supportive services (which can include information about SNAP, financial assistance, Medicaid, training services, child care, emergency funds, and other benefits)
Hiring events and business service information
Accessibility and special accommodations for people with disabilities
Referrals to community resources and other agencies